Privacy Policy

Rains Electrical (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information submitted through our website's contact form is collected, transmitted, and used.

Information We Collect

When you submit our contact form, we may collect the following information:

• First name
• Last name
• Phone number
• Email address
• Additional details that you voluntarily provide

First name, last name, phone number, and email address are required to submit the form. The additional details field is optional.

How We Use Your Information

Information submitted through the contact form may be used by Rains Electrical to:

• Respond to inquiries and requests for information
• Contact you regarding electrical services or a potential project
• Follow up on your inquiry
• Communicate with you regarding your request

Rains Electrical determines how submitted information is used and retained for its business purposes.

How Your Information Is Transmitted

Contact form submissions are transmitted using third-party services, including Resend, which is used to deliver submitted form information by email.

We do not sell your personal information.

Google reCAPTCHA

Our contact form uses Google reCAPTCHA to help prevent spam and abuse. Google reCAPTCHA may collect information about your device, browser, and interactions with the website for security and abuse-prevention purposes.

Your use of reCAPTCHA is subject to Google's applicable privacy policies and terms.

Data Access and Retention

Contact form information is made available to Rains Electrical through the systems used to process and deliver submissions. Rains Electrical is responsible for determining how submitted information is accessed, used, and retained.

We retain information only for as long as reasonably necessary to respond to inquiries, maintain business records, conduct legitimate business activities, or comply with legal obligations.

Information Security

We take reasonable measures to protect information submitted through our contact form. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may use third-party services to provide functionality and security, including:

• Resend for email delivery of contact form submissions
• Google reCAPTCHA for spam and abuse prevention
• Vercel Analytics for anonymous website usage statistics

These third-party services may process information in accordance with their own privacy policies and terms.

Website Analytics

We use Vercel Analytics to better understand how visitors use our website and to improve its performance and user experience.

Analytics may collect non-personally identifiable information, including:

• Visitor counts
• Country or geographic region of visitors
• Pages visited and page interactions
• Referring websites or links used to access the website
• Browser type
• Operating system
• Device type (desktop, tablet, or mobile)

This information is collected in an aggregated, non-personally identifiable form and is used solely to monitor website performance, improve the user experience, and better understand website traffic.

Analytics data is retained for a maximum of 30 days, consistent with the Vercel Analytics free tier. This information is not sold or shared with third parties.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact Rains Electrical through the contact information provided on this website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.

Contact Us

If you have questions about this Privacy Policy or how information submitted through the contact form is handled, please contact Rains Electrical through the contact information provided on this website.